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Help

HOW TO SEARCH FOR PRODUCTS

Under BRANDS in the main menu click on a brand to begin a search. The number 1 (1) will appear after BRANDS to indicate that a brand has been selected.

Then under COLLECTION click on a collection to select a sub collection for example by season. The number 1 (1) will appear after COLLECTION to indicate that a collection has been selected.

Then click the FIND button in the menu bar to show all available styles in a brand’s collection.

You can refine your search further by category using the GARMENT TYPE option or by colour using the COLOUR option. In each case you will need to click FIND to activate your search after each selection.

TO SEARCH BY PRODUCT CODE

Simply type the relevant code in the PRODUCT CODE SEARCH box at the top of the home page and click the magnifying glass symbol on the right of the box to activate the search.

BRAND PERMISSIONS

You will have access to view the Baird Wholesale brands which are associated with your account. If you wish to view other Baird Wholesale brands please contact your relevant sales associate or our Wholesale Order Office.

HOW TO PLACE ORDERS

An order table appears on each product page, you may need to scroll down to view it. This shows the size scale of the item, the wholesale price and the available stock.

To enter an order firstly enter the quantity you wish to order in the QUANTITY line by typing in a value. To move between different sizes either click on the QUANTITY field under each size or use the tab key on your keyboard to scroll between sizes. You may need to scroll to the right for items with a wide size scale.

Once you have completed the quantity you wish to order by size click on the ADD TO BASKET button below the table. The quantity ordered will automatically appear in the basket in the top right of your screen.

Exit the product page using the back button to return to your previous selection.

HOW TO VIEW BASKET

Items in your shopping basket can be viewed at any time by selecting VIEW OR COMPLETE ORDER under shopping basket. Quantities ordered can be changed in the shopping basket view using the plus or minus buttons.

HOW TO COMPLETE YOUR ORDER

Click “View or Complete Order” under shopping basket.

At this point you can nominate an alternative delivery dress if required, add a reference number and select the preferred delivery method.

Once you are satisfied with your order click the “Complete Order” button on the bottom right of the shopping basket screen. Your order will then be passed to our Wholesale Order Office for processing.

You will receive an email confirmation stating that we have received your confirmed order along with details of your order.

TO VIEW OR PRINT YOUR ORDER

Either click CLICK HERE on the THANK YOU order confirmation page or access your order via the ORDERS tab in the MY ACCOUNT/ORDERS page accessed via the home page footer.

TO CANCEL OR AMEND ORDERS

You will need to contact our Wholesale Order Office either via email at Email: wholesaleorderoffice@baird-group.co.uk or via phone +44(0)333 9990889.

NOTE – CONFIRMED ORDERS WILL BE ASSUMED AS A LEGALLY BINDING CONTRACT TO PURCHASE AND SUBJECT TO OUR TERMS AND CONDITIONS AS PUBLISHED ON THIS WEBSITE AND ATTACHED TO THE ORDER CONFIRMATION EMAIL.

HOW TO VIEW ORDERS PLACED

Orders placed via the Baird Wholesale website can be viewed or printed at any time by clicking YOUR ACCOUNT/ORDERS at the bottom of the home page and then selecting ORDERS to view your order history. Click on VIEW ORDER to view the details of each order.

HOW TO MANAGE YOUR ACCOUNT

The contact details for your account can be viewed on the YOUR ACCOUNT/ORDERS page accessed via the home page footer and can be changed by clicking EDIT DETAILS.

HELP CONTACT

If you have any difficulty using the Baird Wholesale website please contact us at Email: wholesaleorderoffice@baird-group.co.uk or call our Wholesale Team on +44(0)333 9990889.